We're excited to take member services to the next level! There is now an area in the Golf House that will serve as a hub for all of your Spring Creek Ranch needs.
FREQUENTLY ASKED QUESTIONS
Q: What is the purpose?
A: First and foremost, we want to provide you with a friendly face as soon as you walk in. Additionally, the team member at this station will be able to help you with anything you need to make your Ranch experience better.
Q: What type of services will be offered?
A: From dinner reservations and tournament sign-ups to gate card and feedback requests, our service team member will be able to help you with a wide range of services.
Q: When will there be a team member at the desk?
A: During peak times, you will be greeted by a team member at this station. We will continue to increase the operation time as the season progresses.
Q: Why is the opening so high?
A: Creating the bar effect is great for several reasons. First, it hides all the computer cords, files and cabinets. Secondly, it bodes well for a face to face conversation. Finally, we anticipate many sign-ups, paper exchanges, etc. with bar height being optimal for the customer.
Q: Who will be working the Member Services station?
A: Our service team will take turns working at the member services area. Most of the time, however, Margaret Hall will be greeting you in this capacity. After all, she is our Chief Smile Officer. We anticipate hiring more team members for this position moving forward.