We are testing some features to customize the digital invoices sent from our system. While running a test last night, we mistakingly prompted delivery of past invoices to a small group of members. Fore-up was able to help us find the cause and fix the issue. An email has been sent to those that received the invoice incorrectly.
Bugs & Fixes
When we first launched the new billing, our invoices listed server names on each item. This made the invoice harder to read than it should have been. Today, we are excited to say we have FIXED this issue and you will know longer see server names on invoices.
Does your account show overdue charges on your April account? Don't worry, it's most likely a mistake on our end. Here's what happen. We launched the system on March 6th. Any charges between the first of March and this date are showing as overdue although they are not actually overdue. We have fixed the issue and you shouldn't see it on your bill moving forward.
<<THIS ISSUE HAS BEEN FIXED>>
We are aware of an issue affecting several Food Minimums and working to fix it quickly. We have less than 10 member accounts that are displaying an incorrect food minimum. Until we have a fix, we will manually reset these accounts periodically.